Effective Date: This Privacy Policy is effective as of September 1st, 2025.

At Satira, your privacy and trust are paramount. We ensure that the personal data you provide remains confidential and is never sold or rented. Disclosure to third parties will occur only with your consent or as required by law.

1. How We Collect Your Personal Data

We collect personal information necessary to serve you seamlessly—this may include your name, email address, postal address, and contact number. Rest assured, all such data is stored securely. We encourage you to protect your account credentials with care.

When you opt in, we may send you elegantly curated updates on our latest offerings, seasonal collections, and exclusive events—always with your comfort in mind.

2. How We Use Your Data

Your information empowers us to:

• Process orders and coordinate deliveries.
• Provide personalized recommendations that resonate with your wellness journey.
• Enhance your experience for instance, by understanding your preferences when you interact with our site or booking systems.

We do not disclose your identity to external parties unless necessary for service fulfilment.

3. When We Share Your Information

Your information may be shared only when:

• You explicitly consent to it, for example, to coordinate with selected delivery or service partners.
• Required by law or governmental authority to comply with official requests.

We will neither share nor permit third parties to repurpose your data for unrelated services or marketing unless you’ve granted us permission.

4. Third-Party Services

To create a smooth experience, we may engage carefully selected third-party providers such as payment processors, delivery couriers, IT support, or marketing platforms. These partners are bound by confidentiality and security obligations and may process your data solely to fulfill Satira’s services on our behalf. We do not authorize them to use your data for their own purposes.

5. International Data Transfers

Your personal data may, on occasion, be transferred to servers or trusted partners located outside of your home country. Whenever this occurs, we ensure that your information remains protected under appropriate safeguards, such as standard contractual clauses or equivalent protections in line with applicable data protection laws.

6. Data Retention

We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Notice or to comply with legal, tax, or regulatory requirements. Once data is no longer required, it will be securely deleted or anonymized.

7. Cookies & Site Experience

To bring you a seamless and sophisticated online experience, our site uses cookies—these gently enhance navigation, remember your preferences, and allow us to refine our user interface to serve you better. You may manage your cookie settings anytime.

8. Policy Updates

We are committed to elevating your experience with us, which may lead to occasional updates of this Privacy Notice. We encourage you to review it periodically. Should any revisions impact your data or how it’s used, we will notify you directly if you are subscribed to updates.

9. Your Rights

Under applicable privacy laws, you have the right to:

• Withdraw consent at any time.
• Access the personal information we hold.
• Request corrections to ensure your data is accurate and current.
• Request deletion of your data when it’s no longer necessary or directly related to your consent.
• Object to or restrict processing, particularly for direct marketing purposes.

To exercise any rights listed above, simply contact our Data Protection Officer using the details below. We will respond promptly, within 30 days.

10. Contact Us

If you wish to learn more, share feedback, or submit a request, please reach out:

Email: [email protected]
Address: Palida Company Limited, 147 Prachauthit Road, Thungkhru, Bangkok , Thailand 10140 

We remain at your service—thank you for entrusting us with your personal journey.